Ever heard the saying “you’re your own worst client?” In our industry it’s common knowledge that a DYO (or “Design Your Own“) website is one of the trickiest things a … MoreA Suite Makeover
Business owners, service delivery managers, business analysts and user experience consultants could learn a lot from tacky reality TV shows like ‘Tabatha’s Salon Takeover’. The straight-talking Ozzie, Tabatha Coffey lends … MoreTabatha the Service Design Goddess
Is ‘process’ the same as ‘method’? Many people seem confused. Does it matter? Sort of. It matters when your job is to take a look at how a company runs … MoreDon’t Mash the Method
The seeds of the next big thing are being planted now. Are you getting ready to turn the downturn into an upturn? No-one yet knows what the new economy will … MoreWhat’s Your Strategy for the Downturnaround?
When it comes to building software many New Zealand companies unnecessarily struggle with design and development issues. Much of this is due to software specifications without adequate pictures. Below is … MoreSoftware Specifications With Vision
More time for usability now development tools are more efficient An interview with Zef Fugaz by Stephen Bell, Computerworld (November 2004) If New Zealand developers are to increase exports of … MoreNZ Firms Need to Catch Up with Overseas
Astute web designers do more than just design with your customers in mind- they actually design with your customers- in person. Zef Fugaz looks at ways to get your users … MoreDesigning for Loyalty
Achieving e-Government compliance for public sector websites will require a makeover that’s greater than skin-deep. Zef Fugaz looks at the realities of putting public service websites on the operating table … MoreKissing the Lips of E-govt