Project Category: Service Design

Giving made easy. 

Challenge aida for Good provides a full partnership solution for Not-for-Profit organisations who are seeking to build their database with quality, regular giving donors. Our challenge was to replace their expensive aging technology stack and redesign their fragmented customer experience. Research Working in partnership with aida for Good we investigated their existing systems, what was […]

Health in good hands.

The aspiration of thrivor is simply this… ..to fearlessly and unashamedly advocate for the needs of the those going through a health challenge, their family and caregivers, putting them in the best possible place to thrive no matter what their prognosis. Thrivor helps solve the everyday challenges for people living with a health crisis. Thrivor […]

“Just get it sorted for me…”

…is something we hear a lot – so we decided to do something about it. Sorted is our way to help people, and disrupt the slow, impersonal, inflexible way service providers treat their customers. A new start-up founded by passionate people aimed at making household services simple! With a few taps of the Sorted app, […]

Powershop

From 2013-2016 I managed a multi award-winning team of nine designers including customer researchers, product designers and graphic designers.