I help organisations innovate and navigate in this rapidly changing world.

Whether it’s transforming the culture of your organisation to put customers at the centre, boosting the value of a startup by enabling a great user experience – or crafting digital products customers love – I’ll work with you to shape and bring to reality your ideas, products and services.

I’ve worn many different hats…

I’ve worked in both the digital and experiential domains as a creative, CXO, head of design, team leader, manager and practitioner. I seek out organisations that allow me to make impactful change in the areas of sustainability, accessibility, equality and inclusion.

…and I’m a team-builder.

I’ve established and directed a number of high-performance design and user experience teams. My focus is to enable my team members to flourish and succeed through working collaboratively, undertaking research, envisioning solutions, designing, building, testing, delivering and gathering insights.

I’m still, at heart, a designer.

I have 20 years experience in the broad field of experience design (SD, HCD, CX, UX, UI, IxD) and realising the potential of emerging technologies to bring fun, learning and wow moments to people’s lives. I have a passion for the power of collaboration, systems, connections and technology to empower and enrich people’s lives – whether it be transactional, educational or pure entertainment.