Today I co-presented a full day workshop at GOVIS 2007 here in Wellington. I didn’t think I’d make it having spent the last few days in bed with an aggressive case of bacterial sinutus.
Over the weekend I’d taken nasty antibiotics (for the first time in living memory), and was feeling a tad strange…
My presentation wasn’t quite finished and on top of that I have a stutter (oh, and a lisp!).
Well you can imagine, I was feeling a bit stressed…
…thankfully, the audience was fantastic and tolerated all my quirks!
There was a really interesting mix of people from Government agencies including writers, content managers, web strategists, business analysts and all-round usability consultants.
They proactively engaged in the day – asking questions, speaking about their own experiences and doing the audience activities with gusto.
At the workshop I described Provoke’s comprehensive persona-creation process, including user-behaviour clustering and ‘POV (Point of View) Personas’ – my own technique for ensuring personas are proactively used throughout the design and development process. I also demonstrated different types of conceptual models.
There was a lot to cover and the time passed quickly.
The feedback from the workshop was very positive in all – we also got some really constructive feedback on how we could do it better next time – useful stuff.
I’ll post some of the audience feedback here later in the week, as well the presentations on ‘Conceptual Models’ and ‘Usability Testing’.
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