Experience Design is a constantly changing landscape where many of us get to temporarily step inside the protective bubble of organisations and industries most people only ever read about.
MoreCategory: Human Nature
NZ Govt Set to Mothball Economic Powertrain
In a myopic move the New Zealand Transport Agency has nixed a proposed rescue package that could have saved the long-running Capital Connection rail service. In the process they will …
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Keeping sucking and carry on
DJ FiESTA! 1995. Photo Otago Daily Times. To others I apparently appear self-confident, but in reality I suffer from a fairly regular sprinkling of self-doubt. Too often I feel like …
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Tsunami of Confusion
The information graphics created to inform people on the Samoan tsunami about to hit New Zealand didn’t send a clear message. When disaster hits it spreads on the internet like …
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Be Very Afraid…
With around 75% of New Zealand homes online that leaves about a million people who do still do not have access to the internet in this country. Worldwide an estimated …
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Don’t Mash the Method
Is ‘process’ the same as ‘method’? Many people seem confused. Does it matter? Sort of. It matters when your job is to take a look at how a company runs …
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Smokin Little Industries
Recently a few people have asked me why I haven’t formed my own User Experience company. I do think about it and it’s possible that one day I will. But …
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Goggle and Google : Side by Side
With the “Goggle Type Appliance” making the TV3 Nightline news last night, many people have been asking “…so what’s the difference between Goggle and Google?” Here’s a side-by-side comparison of …
MoreInventor donates browser prototype to ‘Art with a Heart’
After my exclusive scoop last week created ripples on the internet, the original “Type Goggling Appliance” (one of just three prototypes) has been discovered on a dusty shelf at the …
MoreGoogle Chrome invented by beekeeper
The creation of this, and over 20 other art works, was made possible by
Click Suite supporting us by donating a day to “Art with a Heart”.
Theres more information at
Proceeds from this auction are going to Save the Children to support
our fundraising efforts as part of the 2008 Vietnam cycle challenge.
Thanks for supporting our cause by
More– bid high, coz its all going to charity!
Seven Deadly Design Sins
Designers who don’t pick up on their users’ confusion to the environment in the interweb may be risking more than a fine – they may be putting their souls at …
Moresmatterings
No, this isn’t the name of my latest usability technique, but a ‘smattering’ of news from the frontline here at New Zealand’s toastiest Interaction Design kitchen… Kitchen? Why yes… Provoke’s …
MoreBlobbing-Up Users
We’ve been going all gooey over ‘blob charts’ – our answer to persona data analysis – a godsend when faced with dozens of interview transcriptions and observations. When analysing users …
MoreGood News Zealand
I’m going a little off topic from ‘User Experience in IT’ this week to user experiences of a different sort… It has been an interesting week for New Zealand with …
Moreputting yourself out there
Many of you would have already heard of the threats against popular software industry blogger Kathy Sierra. That is the question…I briefly met Kathy when I organised a UPANZ event …
MoreGood vs Evil
ponoko My ex work colleague Dave ten Have is making his dream real with new venture Ponoko. Ponoko allows designers to have their own workshop and factory to create products…as …
MoreNarrow Thinking
They’re ripping up the footpath along the Queens Highway on the Kapiti Coast – then laying it down again in pretty much the same place.
MoreIt’s all about me me me…
Meme tagging… Hey – I am ‘it’ and maybe you are next… hold your breath.. Chan has done the damage by tagging me to the ever evolving internet meme. So …
MoreiFlat Earth
Are we throwing ourselves blindly into a yawning flat paradigm with the Apple iPhone? Let us consider a world without pressing your (or someone else’s) buttons… First of all, try …
MoreBring Your Personas to Life!
Most UCD (user centred design) companies now create personas – profiles of representative users – to guide their designs. After all, to do UCD you need to get the ‘U’ …
MoreTranzMetro Goes Web2.0
TranzMetro, Wellington’s commuter train service, has undergone several partial make-overs in recent years and the railyards are a living case-study of a confused or fragmented branding department. But, in the …
MoreBuy Kiwi-Designed
In New Zealand a battle of words is raging over a new ‘Buy Kiwi-Made’ campaign. The Greens (who lead the campaign) say that ‘New Zealand manufacturers and workers can be …
MorePassionate People I’ve Worked With
My Fabulous Career Recently I pitched for a website I was born to create. I knew it would be an uphill battle – all our perceived flaws were laid bare, …
MoreGoogle Trends is Misery
Google Trends is the new hot topic – but apart the fun it gives you (by comparing search terms), in most cases the information it spits out is quite useless. …
MoreJust “waiting for the real thing?”
Ever had a brilliant idea that could potentially ‘spice-up’ a business, the world wide web, or the planet? Like many creative people my great ideas often stay “just ideas”. They …
MoreAnesthetising Our Way of Life
According to at least one New Zealander we’re well on the way to sharing a similar fate as the 14th century Easter (or ‘Rapanui’) Islanders. This morning Linda Clark was …
MorePainting Over History
Another little bit of Wellington history was given a ‘big brush over’ earlier this month. It was a row of old shop-front signs on the corner of Cuba and Ghuznee …
MoreKooks on Killer Highway
Every weekday I see dozens of people tempting fate on one of New Zealand’s most deadly stretches of highway. TXT driving on the Kapiti CoastThankfully I’m sitting safely on the …
More…but will it fold the washing?
For christmas my eldest daughter was given a Knex construction kit – and a few hours later Ferris was born. Ferris is pretty simple, but inquisitive – its main function …
MoreMan Goes Silly Over Usability
Here’s proof that usability can make you look a little bit silly. My work colleague is in love with these new mega-chunky Phillips headphones, which he bought half price for …
MoreHurricane Rentokil
A hand drier has just been installed at the Provoke toilets, and it’s creating chaos… …all because of a string of simple usability issues. The source of the issue (arguably) …
MoreDown Traden
Are you paying too much when buying goods on Trade Me? All it takes to find out is a couple of Googles. Last July our juicer became redundant. That is, …
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